Network DNS issue April 2020

  • Saturday, 18th April, 2020
  • 08:09am
What has happened? 
We're currently having an issue with one of our DNS servers and some websites may not resolve properly reporting an error related to DNS.

Is my website affected?
All domain names that use the following nameservers are affected by this issue.  

ns1.kizhost.com
ns2.kizhost.com

You can check your nameservers with the link below.

The fix:
If you're using the above nameservers, please update the domain with the following nameservers.
ns1.kizhost.com
ns2.kizhost.com

How do I update the nameservers?
02. If your domain is not registered with us, please contact your domain provider to update the nameservers.

I have updated the nameservers but my website is not yet online?
Once you update the nameservers, please allow up to 3-5 hours for the DNS propagation. Please submit a support ticket if you still see any issues after few hours.

We apologize for the inconvenience caused to you!

Kind regards,
KizHost Support

 

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