Around 10:00 AM CET (UTC/GMT +1 hour) this morning, November 10, our data center experienced an outage due to a failure of the power supply of our cooling system.There was an increase in operating temperature in some parts of our Strasbourg data center, why some VPS host systems needed to be be shut down for security reasons.
The issue has been resolved already and the cooling unit is fully operational again, our data center engineers are now working on each host system in order to bring it back online as soon as possible. The first systems are available again, the operation might still be ongoing until the early afternoon.
We appreciate your patience and understanding of this situation and deeply apologize for any inconvenience this may have caused.
Tuesday, November 10, 2020